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Advocate

Purchased new stick and skipped the passes

Hi all

ive purchased a new now tv stick. During set up I skipped the free passes page and now I can’t get them back or find them ? The box has no codes and live chat goes nowhere ?how can I get my free passes back as they don’t show in my account (previous account logged into )

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Legend 5
Legend 5

Re: Purchased new stick and skipped the passes

@Laurenrae87 
What do you mean Live chat goes nowhere? 

My assumption if you skipped “free passes” when ordering the stick it’s unlikely you’ll be able to get them offered again.

 

Try this link for Live chat.

https://help.nowtv.com/article/how-to-submit-a-complaint

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Advocate

Re: Purchased new stick and skipped the passes

It’s a automated response and doesn’t rely help with the answer 

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