13-05-2020 20:43
Hi, I started my NowTV with a stick & bundle. Before the trials ran out I applied a entertaintments pass that was bought from Tesco. Then I got a freebie six month cinema pass from Confused.com and applied that. But when checking my credit card I found I've been charged for both of these on my card also ????? 🤔😮😖
I also set up a NowTV for my mum & dad just before lockdown (stick bundle) and applied a 2month entertainments pass on their's. this was set up to my card and there's two more charges for this also.!!!!
15-05-2020 12:29
@Anonymous User
I guess you mean ‘working but not free as expected’.
Email customer services‘at’NowTV.com (where ‘at’ is replaced with the usual @ sign) about this.
And put a Payment PIN on any NowTV account you are paying, so you can control what is ordered on it, and so don’t get any nasty surprises.