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Anonymous User
Not applicable

Pass no longer showing on app

I got a free month's mobile pass via Adidas app and added it to my account. It worked fine a few days ago but now I go to watch on my mobile and it says that I need a pass to watch. In my account it shows that I have no mobile passes. But when I log on via the website I can see my mobile pass is due to expire August 1st. Same account.

 

What can u do? I would like to watch the F1! 

1 Solution
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

You won't be able to watch F1 on a NowTV Mobile Sports Pass, because this pass only works on the Sky Premier League, Sky Action, Sky Arena, Sky Racing (Horses) and Sky News channels.

 

Channel 4 has the race highlights later on today at 6.30 pm.

 

Does your mobile pass run on the five channels above using your smartphone ?

 

https://help.nowtv.com/article/sky-sports-day-week-month-pass 

View solution in original post

3 Replies
SweetBlitz
Expert 3

You can’t watch F1 with the mobile pass.  Just Premier League, Action, Arena, Racing and News.

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

You won't be able to watch F1 on a NowTV Mobile Sports Pass, because this pass only works on the Sky Premier League, Sky Action, Sky Arena, Sky Racing (Horses) and Sky News channels.

 

Channel 4 has the race highlights later on today at 6.30 pm.

 

Does your mobile pass run on the five channels above using your smartphone ?

 

https://help.nowtv.com/article/sky-sports-day-week-month-pass 

Anonymous User
Not applicable

Excellent. Thank you both. Those 5 channels do work!

 

Strange that the pass doesn't show up on my account on the app. 

 

Apologies for not checking whether F1 was included before posting. 

 

Best regards.