05-10-2019 11:45
Hi i had an email from yourselves about a offer for the movies. Its for 5.99pm for 3 months this was sent on the 27th of September. I was looking through the small print to see when was the latest time i can active this as i would be keen for it to be over Christmas and new year period. The trouble is the date it says in the small print is to be activated by may 2019 ? Sending it 4 months after the expiry date seems a little bit odd to me? Is this date correct and what is the latest i can activate this offer?
05-10-2019 17:10
Hi @Anonymous User
Quite a few people have reported issues claiming this email offer with the May 2019 deadline date shown on the offer.
Wasn't lucky to get this email offer myself, but a few people have said that going to NowTV live chat where live chat will offer you a different deal as an alternative offer.
Here's one example in this linked thread below.
Should live chat offer you a different deal i doubt they will let you delay starting the deal over Christmas period and my guess it will either start immediately or when you current cinema pass is due to expire.
To reach live chat, open the link below and click the green arrow underneath How to Get in Touch to reveal the live chat button on your browser screen.
https://help.nowtv.com/gb/get-in-touch/vouchers-offers/offers-promotions