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Joe81
Advocate
‎23-03-2023 23:13

Offer for 3 months Cinema and cancellation

Hi.

I have read the terms and conditions for an offer I have as an existing customer for 3 months of Cinema for £4.99 per month, with this offer lasting until the 30/3/2023, and I just wanted some clarification on cancelling. If I am to cancel any time before the first renewal after 1 month is up, I have to still pay for all 3 months of the offer at £4.99 each, even if this is after the offer date expires?

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1 Reply
gavs82008
Legend 5
Legend 5
‎24-03-2023 8:30

@Joe81 

You only get charged for the months you have the active memberships. 

Much like I have several deals on my memberships and that if I wished to can cancel them at any time without further payments coming off. 

FYI that I do not work for NOW, just a NOW customer trying to help
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