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Anonymous User
Not applicable

Offer during cancel throws error

Hi there, i just went to cancel my skypsorts monthly pass, i went through a few steps and then it offered me a month for 16.99 instead of £33. I'd actually do that, but when i click "Get Offer" i just get an error 

Well, this is embarrassing… We're not sure what happened there.
Please try selecting your offer again.

Any ideas?

 

6 Replies
Graham-S
NOW Team Member
NOW Team Member

Hey @Anonymous User

Might be worth while trying another browser to see if that works.

Let us know how you get on.

Anonymous User
Not applicable

Tried IE that didnt work either, FYI im using chrome at the moment

Anonymous User
Not applicable

Dont worry Ive just cancelled, cant be bothered to waste my time trying to resolve website errors. ridiculous.

Anonymous User
Not applicable

I'm having the same issue

Anonymous User
Not applicable

This has been ongoing since early November and changing browsers

doesn't resolve it. There are multiple threads highlighting the same issue,

including https://community.nowtv.com/t5/Offers-Vouchers/Cancellation-offer-on-sky-sports/td-p/483280

The only thing that works is, as I did, to go ahead with the cancellation!

 

Lockeender
Advocate

Getting the same today - nearly 3 years on!