Offer during cancel throws error

[Anonymous User]

Hi there, i just went to cancel my skypsorts monthly pass, i went through a few steps and then it offered me a month for 16.99 instead of £33. I'd actually do that, but when i click "Get Offer" i just get an error 

Well, this is embarrassing… We're not sure what happened there.
Please try selecting your offer again.

Any ideas?

[Graham-S]

Hey @Anonymous User

Might be worth while trying another browser to see if that works.

Let us know how you get on.

[Anonymous User]

Tried IE that didnt work either, FYI im using chrome at the moment

[Anonymous User]

Dont worry Ive just cancelled, cant be bothered to waste my time trying to resolve website errors. ridiculous.

[Anonymous User]

I'm having the same issue

[Anonymous User]

This has been ongoing since early November and changing browsers

doesn't resolve it. There are multiple threads highlighting the same issue,

including https://community.nowtv.com/t5/Offers-Vouchers/Cancellation-offer-on-sky-sports/td-p/483280

The only thing that works is, as I did, to go ahead with the cancellation!

[Anonymous User]

Getting the same today - nearly 3 years on!