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morphine
Mentor

Offer accetpted but you charged full

I accepted a £2.50 per month cinema offer for 3 months 2 days ago, logged in today to find you are charging £11.99 in 4 days. 

I clicked the boost to upgrade at 50p - id like it cancelled and refunded thanks. 

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gavs82008
Elite

Re: Offer accetpted but you charged full

@morphine 

This is a customer forum, don't expect a response from Now TV staff. 

 

Use the following link to get in touch.

 

https://help.nowtv.com/article/how-to-submit-a-complaint

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gavs82008
Elite

Re: Offer accetpted but you charged full

@morphine 

This is a customer forum, don't expect a response from Now TV staff. 

 

Use the following link to get in touch.

 

https://help.nowtv.com/article/how-to-submit-a-complaint

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