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Lisalxx
Occasional Poster

Now tv stick + cinema

I ordered now tv stick and cinema however the cinema isn’t showing on my passes? 

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schnapps Legend 3
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Re: Now tv stick + cinema

Hi @Lisalxx 

 

Have you received and setup the nowtv stick yet ?

 

Where the cinema voucher pass is electronically pre loaded on the stick and the voucher will be automatically uploaded to your nowtv account once you have activated the stick.

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schnapps Legend 3
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Re: Now tv stick + cinema

Hi @Lisalxx 

 

Have you received and setup the nowtv stick yet ?

 

Where the cinema voucher pass is electronically pre loaded on the stick and the voucher will be automatically uploaded to your nowtv account once you have activated the stick.

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Lisalxx
Occasional Poster

Re: Now tv stick + cinema

Ah okay I thought I could get access to the movies straight away. So do I have to wait for the stick to arrive? 

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schnapps Legend 3
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Re: Now tv stick + cinema

Hi @Lisalxx 

 

With the nowtv stick that comes with the bundled passes, you unfortunately need the stick in your possession and need to set it up before you will see the voucher on your account.

 

I tend to pick up my nowtv devices with bundled passes from my local Curry's, Argos, or Major Supermarkets rather than ordering off the internet and waiting a couple of days.

 

Should you have any problems setting up the stick, then these help instructions may help.

 

https://help.nowtv.com/article/set-up-your-now-tv-smart-stick