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Anonymous User
Not applicable

Now tv stick + cinema

I ordered now tv stick and cinema however the cinema isn’t showing on my passes? 

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you received and setup the nowtv stick yet ?

 

Where the cinema voucher pass is electronically pre loaded on the stick and the voucher will be automatically uploaded to your nowtv account once you have activated the stick.

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3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you received and setup the nowtv stick yet ?

 

Where the cinema voucher pass is electronically pre loaded on the stick and the voucher will be automatically uploaded to your nowtv account once you have activated the stick.

Anonymous User
Not applicable

Ah okay I thought I could get access to the movies straight away. So do I have to wait for the stick to arrive? 

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

With the nowtv stick that comes with the bundled passes, you unfortunately need the stick in your possession and need to set it up before you will see the voucher on your account.

 

I tend to pick up my nowtv devices with bundled passes from my local Curry's, Argos, or Major Supermarkets rather than ordering off the internet and waiting a couple of days.

 

Should you have any problems setting up the stick, then these help instructions may help.

 

https://help.nowtv.com/article/set-up-your-now-tv-smart-stick