There are none, and never were any, even before this pandemic.
If you describe your problem here, we might be able to help, or at least to point you in the right direction,
Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
This week, I are genrally been watching epsidoes on my Sasmung TV