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Anonymous User
Not applicable

‎28-09-2019 19:15 - edited ‎28-09-2019 19:23

Now TV genuine email address??

Hi I received an email from below email address, saying I can have a free month cinema pass, is it genuine?? I'm an existing customer, thanks. OK the email address keeps getting removed for some reason! It was mission.control (then the at sign)message.nowtv.com

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1 ACCEPTED SOLUTION
RoyB
Legend

‎29-09-2019 14:27

@Anonymous User 

 

The address is genuine,

 

You just need to satisfy yourself that the email actually cane from there.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

View solution in original post

5 REPLIES 5
RoyB
Legend

‎29-09-2019 14:27

@Anonymous User 

 

The address is genuine,

 

You just need to satisfy yourself that the email actually cane from there.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Bas
Mentor

‎08-12-2023 14:24

In response to RoyB's comment

Does anyone know the email for now tv then send it to [email removed].

0
gavs82008
Legend 5
Legend 5

‎08-12-2023 14:27

In response to Bas's comment

@Bas 

Typing email addresses in full on here will be removed automatically. 

You need to add in spaces. However if you plan to put in your personal email then that's a direct breach of forum rules. 

FYI that I do not work for NOW, just a NOW customer trying to help
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Anonymous User
Not applicable

‎01-10-2020 2:42

Hi

 

Received an email from [email removed]

 

Saying I have been given a 3mths sports pass that has already been applied?

 

Is it a now tv email address?

 

Thanks

 

Elaine

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Anonymous User
Not applicable

‎01-10-2020 2:45

In response to Anonymous User's comment

email address was service.update at message nowtv dot com

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