It’s only selected people through marketing who get the email so I think we should all just stop the comments and wait till the 9th and see what happens commenting on here ain’t gonna get u a email Apart from everyone moaning let’s just wait and see ain’t that long to wait !
I just tried to get the 9 month offer via that chat with no success. They said that as I have an active pass it would have to be cancelled with immediate effect with no refund for unused portion. It has 3 weeks left, so unwilling to take the chance if it didn't work.
Guys I would bother tbh if I was you I just been on live CHat about the offer for £20 for 9 months. Basically like people have commented different offers for different customers. If you haven’t had an email or an offer for that offer you basically can’t get it
I also got similar now after my last post. Basically said you will get an email if you're eligible for the offer then you can claim. Surely the offer should be there for anyone that has or has had a Sports pass, it shouldn't be just for a set amount of customers as that's surely not fair?
Right I’ve just spoken to someone else now and basically they’ve said with the £20 for 9 months there having technical issues with the offer itself that’s why it’s not working for people to buy on the website.
people should have an email with 24/48 hours
Yeah that's what I got off them too. It went from a promising start saying they could offer a 12 month one soon to oh actually you might not get it but let's see....
Interesting above if we should all get that offer in the next day or so via email.
Yeh i pasted the link from here and they said they wanted me to forward them an email that included the offer. When i said i didnt have an email they said the offer didnt come from them and didnt exist!
So NOW TV are replacing a annual season pass, normally available to all, with an under-the-counter offer available to only a select few with no up-front communication with its customer base.
The lucky few may feel loved this time around only to shafted the next.
I don't understand what business would ever try to build customer relationships on this basis.
Given the fact that some people are being offered the deal on live chat when asking and some people are being told it doesnt exist, i think the decisions have already been made about who will receive such an email.
The links that were posted here a few days ago have been updated to state they are email only offers. It begs the question why those offers have been posted to their website in the first place! Just another thing they can't do right!