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Armeno
Occasional Poster

Re: No Black Friday Offers for existing customers?

Bless you for all these information:) Many thanks.

Enjoy a lovely Sunday evening.

Cheers!

Fatbloke66
First Poster

Re: No Black Friday Offers for existing customers?

Hi All - I'm in the same boat as @Armeno. But although my Ent. pass is already in the renewal phase, my movies doesn't expire until 28th December. That's cutting it fine!

I was thinking of cutting my losses and removing the couple of weeks movies voucher (somehow) but can't see that that is an option. 😞

Can't really start a new account in reality, as I've got a 9 month Football Sports deal on my current account which is still going. Don't fance having to keep logging in an out 😐

 

Any advice on my situation?

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dr_necessitor
Scholar 5

Re: No Black Friday Offers for existing customers?

Keep in mind that...

Last year, as well as Black Friday deals for existing customers, there were also more or less equivalent offers on Boxing Day for existing customers (I got my deal in that offer because I wasn't eligible during last year's Black Friday deal period).

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Community Manager
Community Manager

Re: No Black Friday Offers for existing customers?

Hi All, 

Just a post to say thanks to all users helping each other out and providing info on these black friday offers. 

There are offers for both new and existing customers, please double check the T&Cs of the offers you are looking at to find out if you are eligible for this offer. As mentioned by our users, you'll need to be within the final 30 days of your current over in order to apply a new existing customer offer. 

Thanks

Karl

Dude123
Occasional Poster

Re: No Black Friday Offers for existing customers?

If you select cancel on cinema and entertainment you will not lose any current time.

that was the process I did and the offer became available about 10 minutes later.

in regards to the Ts and Cs I believe what it means is the offer is not available to customers in a current promotion.

as I cancelled both I was then able to purchase the offer. 

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KittyMama
Occasional Poster

Re: No Black Friday Offers for existing customers?

I ttried to get the £99 deal for cinema and entertainment but was informed that it's not available to me, been a customer for two years. Thinking why bother now

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Azzer2000
Occasional Poster

Re: No Black Friday Offers for existing customers?

I never read anywhere that the offer was not for current customers.

I am already a customer and have been for over a year, i bougyt the black friday deal with 12 months cinema, and like everyone else wondered where the passes were.

So i activated the stick and was directed to go to a website and enter a code, when i did this it said a 12 months sky cinema pass was activated and i was then prompted to redeem it and sign in.

As i signed in i still had over 2 months to run on my current pass, so the new pass is in a section at the top of my passes that says 'YOU HAVE ONE VOUCHER WAITING FOR YOU' If i click it, it says redeem after 7 feb which is when my current one runs out.

 

Hope this clears it up

Nig3
Occasional Poster

Re: No Black Friday Offers for existing customers?

So if i have 2 months ent pass left & order the stick version it goes on my account to activate later?

 

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Nig3
Occasional Poster

Re: No Black Friday Offers for existing customers?

chat told me i couldn't cancel til i was in my last month else i would lose my last 2 months? Yet loads of places say you can cancel anytime & keep the rest of your time?

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Traceybrad23
Occasional Poster

Re: No Black Friday Offers for existing customers?

I’ve contacted Now TV to ask about Black Friday deals for existing customers but they didn’t reply, wanted the £99 deal for cinema and entertainment for a year, but they only cater for new customers, so just seem to ignore loyal existing customers and they don’t have any access to these deals! Not fair at all. 

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