16-11-2018 7:16
Been waiting for black Friday deals, only to find they are only valid for new customers.
Why punish and alienate loyal existing customers.
Terms for 12 month £99 entertainment and cinema deal say for new customers only.
Not looking after your loyal customer base nowtv.
Solved! Go to Solution.
16-11-2018 11:37 - edited 16-11-2018 11:38
These are the offers that are available for existing customers but I had to go round the houses to get to this page. They could make it a bit clearer.
16-11-2018 9:54
Oh well, that's their loss, they can have no money from me instead of some money. Anyone want to buy a Smart Stick?
16-11-2018 10:00 - edited 16-11-2018 10:09
The smart stick offers are open to existing customers. They are £7 more which if you haven't got a smart stick is pretty good.
e.g. £186 for 9 months sport + stick. (the 9 months without stick for new customers in £179)
Arguably these are better for new customers as you get the trial periods as well.
Besides I pay less for Cinema than these offers with the offer I couldn't refuse when I looked to cancel.
16-11-2018 21:13
@Anonymous User wrote:what about opening another account.
That’s what I do
16-11-2018 11:59
We don't have any of the smart sticks or voice remotes so have just gone for the three separate black Friday deals with three smart sticks £136 for 12 months entertainment, cinema and kids and three smart smarts sticks / voice remotes, I'm happy with that 😀
16-11-2018 12:07
Just checking but are people saying that the £99 deal works for excisting customers even when it says new customers only or is it only the deals with a stick?
thanks
16-11-2018 12:34
@Anonymous User wrote:Just checking but are people saying that the £99 deal works for excisting customers even when it says new customers only or is it only the deals with a stick?
thanks
Correct - worked for me
16-11-2018 13:33
thanks tried it only to get an already on an offer message(last years £99) so uneligible - so still out of luck
16-11-2018 13:58
@Anonymous User wrote:thanks tried it only to get an already on an offer message(last years £99) so uneligible - so still out of luck
You need to be within 30 days of previous offer expiring - so check again then 🙂 If your 'my passes' page shows a link for 'avtivate a voucher' you are within the 30 day period.
16-11-2018 14:19
thanks again - will try next week
20-11-2018 14:03
I ttried to get the £99 deal for cinema and entertainment but was informed that it's not available to me, been a customer for two years. Thinking why bother now