@Anonymous User @Anonymous User @nowswaish @Anonymous User @Anonymous User
Having spoke with Live chat, they confirmed no 12 month bundles this year. Best they could do me was half price for Movies and Entertainment 4 months on monthly payments.
Its up to you, but worth seeing what you can get.
Its terrible the way British companies treat their loyal customers these days....
I am also an existing customer but was not offered this deal. Obviously, I will not be saying anything nice about NowTV again!
I cancelled my Entertainment Pass and still can't get the offer.
Not showing in my member deals.
If I use Google I'm shown the offer, but once clicking to take it up I'm sent to the same members page with no £99 offer.
Hopefully something will happen to tomorrow!
I just had a chat with someone on the chat room who was able to give me the offer as an existing customer. I had cancelled my previous passes but unfortunately had added the 1 month free BME pass which was touted around the board. The agent on live chat was able to cancel my existing pass which would have expired on on the 4th of December along with that voucher which would have taken it to the 1st of January. Once these were cancelled they allowed me to get the £99 deal for both cinema and entertainment.
Give live chat a try they seem to be aware, its just that you can't seem to have any active passes or vouchers to get the deal.
This is how it worked for me, they can reset your account so you have no active
Packages and then the offers become available, once you take the deal and the 12 months is activated the only deal showing again in the sports package.
It seems you will need to strike up an active chat and ask for the deal and then get them to cancel any packages that are currently running
Good luck all
My 12 month deal has just expired at lunch time and just been on to check my black friday deals and I can now purchase a movies and entertainment pack for £99. So just keep checking guys!
Solved!!! I had the same issue. The offer was available from the website and after logging in it disappeared. I could only buy sky sports.
I used live chat and asked that they cancel any of my current passes with immediate effect. When I logged back in, all the black friday deals were available to buy. I have now managed to get the £99/12 month cinema and entertainment pack
Just had two online chats that should sort this hopefuly. 1st one signed off before I had finished!! Second one said to cancel current passes. My current deal runs out tonight. She said 12 month offer should be available for me tomorrow. Will report back tomorrow. Saved the online chat transcript obvs.