No 12 month deals this year??

[schnapps]

Hi @Anonymous User 

Try this link.

https://www.nowtv.com/offers 

You may not have to create a new account, where when you select buy pass there is an option to enter your existing account details.

I am guessing to be eligible for the offer using an existing account you will need either have no active entertainment & cinema passes on your account or the passes must have less than 30 days remaining on them.

[Anonymous User]

So when I try to sign up for this it asks me to log in and the offer then disappears? I’ve cancelled my existing payments which have annoyingly just gone out after last years 12 month deal and still can’t get any offer other than for sky sports that I couldn’t be less interested in. Any ideas or do I just have to sign up on a new account (also annoying as I paid on21st nov so would be double paying if I sign up now in a new account). 

[Anonymous User]

I was on live chat today and they are not doing 12 month passes this year. It’s very annoying as my kids miss the movies and the last 2 years we’ve had the movies and entertainment for £99 a year 

[Anonymous User]

They are according to the website. But when you sign in they disappear and I get some crap sky sports offer instead....

[Anonymous User]

Read further back in the thread on how you can do it..

[Anonymous User]

That doesn’t work for me 😞

[Anonymous User]

Presumably I then will have overlap with existing pass if I sign up with a new email? Can’t see any other way to do this. 

[RoyB]

The T&Cs on this offer say:-

12 months Sky Cinema and Entertainment for £99: Offer ends 04/12/2019 at 23:59. Pass auto-renews at standard prices after 12 months unless cancelled (currently: Sky Cinema at £11.99pm and Entertainment at £8.99pm). Offer not available to existing customers currently billed by a third party such as Vodafone or Apple. Not available in conjunction with any other NOW TV offer.

So I interpret this that it should be available to existing customers billed directly by NowTV.

Though who is billing me if I am currently running a NowTV voucher bought from Curry’s?

And will my upcoming free B&M Entertainment Pass (synonym for strange or odd censored here) the pitch, though hopefully if I do the maths and decide to let it go, Cancelling will achieve this?

My attempts to explore further by pressing the offer button are currently being thwarted by the legendary “Oops, something went wrong” message; perhaps if I can get past that, I can learn more.

[RoyB]

@Anonymous User 

Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.

<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, haven’t set an Ad Blocker, and haven’t set Noscript on, or JavaScript off, as any or all of these things may prevent the Live Chat window appearing>

[Anonymous User]

Really?!

Thanks for that. I've had a wee look but am not seeing it unfortunately. 🤔