23-11-2019 12:04
Bagged a great deal last year with Entertainment & Movies for £99ish
Nothing even close to that this year - Is it time to look elsewhere?!
Solved! Go to Solution.
26-11-2019 9:09
@Anonymous User @Anonymous User @nowswaish @Anonymous User @Anonymous User
Having spoke with Live chat, they confirmed no 12 month bundles this year. Best they could do me was half price for Movies and Entertainment 4 months on monthly payments.
Its up to you, but worth seeing what you can get.
23-11-2019 13:27
https://www.streamingvouchers.co.uk/bm-now-tv-1-month-entertainment-pass
Get a free month as consolation. Will see you through to end December if you apply it before end of this month
26-11-2019 8:46
Same.. Last two years I've used the £99 deal. I've already cancelled my movies package and I'm tempted to cancel the entertainment as well as i rarely use it and I couldn't afford to pay full price for both bundles.
26-11-2019 9:09
@Anonymous User @Anonymous User @nowswaish @Anonymous User @Anonymous User
Having spoke with Live chat, they confirmed no 12 month bundles this year. Best they could do me was half price for Movies and Entertainment 4 months on monthly payments.
Its up to you, but worth seeing what you can get.
26-11-2019 17:08
Oh well, they lose my custom!
Thanks for the update 🙂
27-11-2019 12:59
How can I speak to live chat? All I get is the computer respones thanks
28-11-2019 7:56
@Anonymous User
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, haven’t set an Ad Blocker, and haven’t set Noscript on, or JavaScript off, as any or all of these things may prevent the Live Chat window appearing>
27-11-2019 18:18
Check the latest update - 12 months for £99 is on there!!
28-11-2019 9:09
Really?!
Thanks for that. I've had a wee look but am not seeing it unfortunately. 🤔
28-11-2019 9:27
Ok I've found it. But like other mentions here, as soon as you initiate the deal and you are recognised as an existing customer - bang! - the deal disappears. Annoying and unfair.
Yet another instance of customer loyalty not benefiting the customer!