New Customer Deals

[Anonymous User]

Hi, i set up a NOW TV account to get a day pass for sky sports last year and now i cant get new customer deals for Broadband?

Anyway i can access the deals for broadband?

[schnapps]

Hi @Anonymous User

When attempting to take up NOW Broadband is your check basket saying £35 per month instead of something like £21 per month for NOW Broadband?

If so this is happening a lot and NOW are investigating the price error.

Starting from fresh with a different Internet browser using something like Firefox has worked for some people.

Or are you trying to get a discount TV Memberships with the NOW Broadband order and it doesn't work? 

[schnapps]

Hi @Anonymous User 

Here's another thread where the NOW Broadband checkout basket price is different to what's advertised on the NOW website.

If something like Fire Fox doesn't help, then see if the NOW Broadband Team can manually apply the order on your behalf if you are not trying the cashback route.

https://community.nowtv.com/t5/Offers-and-Vouchers-Broadband/Different-prices/m-p/586939#M905 

If it's related to additional TV discount Membership when taking up the NOW Broadband offer, then see if NOW live chat can assist further.

[Anonymous User]

How do i contact them directly? i cant find a number to dial

[schnapps]

Hi @Anonymous User 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1