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Jonshep
Newbie

New £20 sports offer to avoid cancelling

I have just cancelled my sports membership because your renewal offer of £26.99 was unaffordable, however your computer did make a new offer of £19.99 per month which I would have taken but the accept offer button didn’t work

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Jonshep 

Saying “you” on this forum is pointless as staff never deal with account issues. You need to go onto live chat to speak with staff.

Make sure to click “chat online” within the green box and avoid “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help