01-11-2018 12:18
When I click on email Get offer link a blank page loads with the NOWTV header. I am logged in OK.
When I manually try to "Apply voucher" code I get the message:
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Sorry, something went wrong
01-11-2018 12:42
Hi @Anonymous User
Can't help with your email offer sorry, but if the live chat button is greyed out then usually it means that all their advisors are busy at the moment.
I would try live chat again (see if this link page helps where it's showing a green button to start chat for me) and if it still doesn't work then possibly try a different internet browser.
01-11-2018 21:14
Thanks for the tip on different browser ( I changed from Chrome 71 beta to Edge) and chat worked.
Chat advised I phone in and after a long wait I got sorted.
Cheers
01-11-2018 13:32
Exactly the same problem.
03-11-2018 20:57
I have had the same problem with the offer. I don't have a voucher code and when I get redirected to the vouchers and passes page the movie pass is still £9.99/ month.
Am I doing anything wrong?