I have recently checked my account and have missing sports passes from my stored vouchers, used the chat to advisor button, waste of time, am livid that this can happen and they have no record of my vouchers. Do I have to email to get this resolved. Cannot believe that they have no record on their system. Who keeps voucher codes once applied to their account???
Solved! Go to Solution.
Send them an email and ask them to escalate the issue to a higher tier and ask for replacement voucher codes or credit on your account for the lost vouchers saved.
This is happening to quite a few people with missing vouchers saved on their account after applying them from a NOW Stick or Box.
Use the email address on this screen shot below.
Your best to send an email to customer support. Hopefully the staff at NOW can sort it out for you.
Address in below picture.