24-04-2019 7:51
Hi ClareB1
I’m not familiar with how the MM process works (perhaps someone who is will chip in later today) but where exactly did you get to choose Movies rather than Sports; was it in the promotion, or was it on the NowTV site, when you came to redeem your win?
24-04-2019 11:11
24-04-2019 12:02 - edited 24-04-2019 12:03
OK - thing is, I think it’s a Sports pass that you won, and probably a Mobile Sports Pass at that, so you can’t change it for a Movies Pass, and you can only watch it on a mobile phone anyway, certainly not a TV or a laptop, and not even on a tablet like an iPad or similar.
Do you have any information there that confirms, or contradicts, that?