09-05-2019 13:54
What Pass did you win, and what sort of Pass have you been charged for?
If what you won was a 5 months Sky Sports Mobile Pass, then this only covers five of the eleven sports channels, only covers use on a mobile phone, and only covers use by one person at a time.
If you step outside these constraints, then you, or anyone else with access to your NowTV account, will be asked to buy a full Sky Sports Pass. This cannot happen unnoticed by the person signing up to it.
I would suggest that you set the Purchases PIN, under Settings and PINs, on your account, to prevent anyone else buying Passes on your account without your knowledge.
If the above does not cover what you think has happened here, though, then best to contact Live Chat, and see if you can get the charge, and the Pass, rescinded.