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Anonymous User
Not applicable

McDonald's Monopoly pass hasn't worked after using 7 day free trial

Like the title says. I won a three months free Now TV pass that I tried to use for the entertainment pass (to watch Game of Thrones) and it had said it's worked. But then I tried to watch the episode and it says I have to buy the pass and that the code I got from monopoly is no longer available to use...

1 REPLY 1
RoyB
Legend

Go to My Account/Passes and Vouchers.

 

At the top, can you see something like:-

 

“You have 1 voucher waiting for you

               See your vouchers”

 

If so, it will be in there, and you will need to Redeem Now on it.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.