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Anonymous User
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Linking Now TV with BT

I have just spotted that I am being charged twice for NOW TV? I have it within my BT entertainment package and I also have a separate (Stick ) account, I have been searching to find a number to talk with NOW on how I link the two accounts and only pay once but finding a phone number is not as easy as i'd have thought. Any ideas on how I can do this? 

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Did you create a different NowTV account when you purchased the Stick with the bundled passes on them which is different to the BT TV account with the NowTV bolt on package ?

 

Open the NowTV Stick and from the Home Screen towards the bottom of the television screen, click on My Account to see your login details, this should indicate the email address or username when you setup the Stick (unless you have signed out previously and logged back in with your BT TV sign in details.

 

Should be this is the case, cancel the pass or passes used on the Stick.

 

 

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12 REPLIES 12
Anonymous User
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Yes I already had a BT box 

Anonymous User
Not applicable

Yes I have a BT box but was not added when I got now tv stick .

Anonymous User
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