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Anonymous User
Not applicable

Less than 30 days before pass expires, but won't let me take up new offer.


I would love to take up the 12 month movies pass deal, but as an existing customer I can't, next best thing, you've emailed me a 6 month deal, however, it won't let me use it because I have an existing pass. It says that I cannot add another pass and have to wait until I'm within 30 days of the pass expiry, however, my pass ends on 15th December which is less than 30 days away.

Any help please NowTV?

Thanks

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