This would be the offer that I couldn't take advantage of because NowTV had already saved a more expensive "offer" £26.99 / month to my account!
Very underhand. There was another thread on this where the subscriber did get the £20/month for 6 months offer and a free month after complaining on chat. FWIW I would cancel the £27/month offer and look through old emails for any £20 offers from last summer. They don’t expire.
Same happened to me, current deal ends 15March but ws hoping to get f1 pass. Been offered the 27 a month deal but didn't know about the 20 deal until too late. Looks like they have changed policy somewhere and offering deals pre expiry rather than after. Pity the previous deal wasn't sent to me.
In the time I've used Now tv, I've never had any "new" offer directly applied. As someone has said, that's underhand (definitely) although you can expect to go onto the standard rates as per mobiles and utilities.
I always cancel my current setup in the week before it ends and maybe get something along the lines of a 3 month slightly reduced price. I've taken several but this one didn't arrive hence this query on the forum.
As mentioned, I've taken the offer mentioned on this. I'm annoyed Now tv don't advertise it more to existing customers. I'll see what happens later this month when my Entertainment and Cinema offers end..
Re the offer taken at the end of February, the timing couldn't have been worse could it with all sports (including the football and golf that I only watch) now postponed. I've tried contacting Now TV to discuss a temporary suspension of the deal but with no luck and I've heard nothing at all directly. The 2nd payment has just gone out and as a pensioner, this means a lot to me.
Live chat seems to have disappeared altogether so can anyone advise how to move forward on this?