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George4055
Newbie

I can't cancel my cinema pass

I am trying to cancel tv passes but all I get is a blank page ! After accessing my account page and clicking passes and vouchers. Please help I need to cancel ? 

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schnapps Legend 5
Legend 5

Re: I can't cancel my cinema pass

Hi @George4055 

 

See if using a different internet browser with its ad blocker software disabled makes any difference or using a Private Window or Incognito mode on your browser when attempting to access My Account > Passes & Vouchers section when cancelling your passes.

 

If no luck, see if live chat can help you out.

 

Open the link page below and select the most appropriate help topic and work your way through the process until you get to the final step then scroll down towards the bottom of the screen page and click the drop down arrow below Get in Touch to reveal the live chat button.

 

https://help.nowtv.com/get-in-touch/

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