Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- NOW Community
- Offers & Vouchers
- Re: I Can't Activate the Entertainment pass from V...
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Follow discussion
- Subscribe
- Mute
- Printer Friendly Page
Anonymous User
Not applicable
21-11-2018 20:18
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
I Can't Activate the Entertainment pass from Vodafone Red Account
I have a Vodafone Red contract which entitles me to a NowTV Entertainment pass. I have tried at activate the pass but although it seems to go through the motions sucessfully, the pass never appears on the NowTV account. Vodafone have tried to sort it 3 times but frankly they don't know how to sort it.
Does anyone have any ideas?
- Labels:
-
Missing Voucher
7 REPLIES 7
Anonymous User
Not applicable
30-11-2018 22:08
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Hi,
Did you resolve this because I'm in the same predicament.
Thanks
Anonymous User
Not applicable
03-12-2018 9:00
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
No.
I also subscribe to Sky Movies. As it happens, I noticed that they has a Black Friday £99 for the year for movies and Entertainment. As this was less then I was paying for movies alone, I just subscribed.
Based on various things I have read, I suspect that having an active Movies Pass causes the issue, there is a problem with the Voda/NowTV interface. The computer says no!
I also subscribe to Sky Movies. As it happens, I noticed that they has a Black Friday £99 for the year for movies and Entertainment. As this was less then I was paying for movies alone, I just subscribed.
Based on various things I have read, I suspect that having an active Movies Pass causes the issue, there is a problem with the Voda/NowTV interface. The computer says no!
Anonymous User
Not applicable
03-12-2018 14:29
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
I'm having the same trouble. I've had a webchat with Now and they referred me back to Vodafone. They reset everything and sent me another link so I went through the process exactly as stated, even to the point where I got the message 'Your entertainment selection has been confirmed'. I logged back in to my Now account and it still says I have 'No Passes'.
I don't think I'm doing anything wrong. Has anyone actually fixed this issue? Can you please confirm what you did?
Anonymous User
Not applicable
03-12-2018 21:28
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Have you got any other NowTV passes active, such as a Movie one? I am not sure, but I think that having another pass somehow cause the problem.
Anonymous User
Not applicable
13-12-2018 16:47
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
I'm having exactly the same problem. Any suggestions gratefully received.
Anonymous User
Not applicable
13-12-2018 16:50
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Same issue here. New to NOW TV so we can eliminate having an exisitng account.
Anyone had any updates on this?
Anonymous User
Not applicable
13-12-2018 17:34
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Abuse
Hi I seem to be having the same problem with voda fone entertainment pass.
I do not have any other subscriptions with now TV, voda fone is adiment the this issue lays with now TV ( voda phone have give me a contact number for now TV as being 0834 903 3248) this take me to air lingus Will try to call voda fone again
Related Content
