21-11-2018 20:18
I have a Vodafone Red contract which entitles me to a NowTV Entertainment pass. I have tried at activate the pass but although it seems to go through the motions sucessfully, the pass never appears on the NowTV account. Vodafone have tried to sort it 3 times but frankly they don't know how to sort it.
Does anyone have any ideas?
30-11-2018 22:08
Hi,
Did you resolve this because I'm in the same predicament.
Thanks
03-12-2018 9:00
03-12-2018 14:29
I'm having the same trouble. I've had a webchat with Now and they referred me back to Vodafone. They reset everything and sent me another link so I went through the process exactly as stated, even to the point where I got the message 'Your entertainment selection has been confirmed'. I logged back in to my Now account and it still says I have 'No Passes'.
I don't think I'm doing anything wrong. Has anyone actually fixed this issue? Can you please confirm what you did?
03-12-2018 21:28
13-12-2018 16:47
I'm having exactly the same problem. Any suggestions gratefully received.
13-12-2018 16:50
Same issue here. New to NOW TV so we can eliminate having an exisitng account.
Anyone had any updates on this?
13-12-2018 17:34
Hi I seem to be having the same problem with voda fone entertainment pass.
I do not have any other subscriptions with now TV, voda fone is adiment the this issue lays with now TV ( voda phone have give me a contact number for now TV as being 0834 903 3248) this take me to air lingus Will try to call voda fone again