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Advocate

Hold on a sec....

I have just received a Now TV stick and been given 3 activation codes from Sky.  When I try to activate, the website recognises the codes and what they are for, but when I click "Start Offer", I get the rotating balls and a message saying "Hold on a sec...".  It just sticks here.  I have tried on my laptop and my phone but same thing happens.  I have left for over an hour and still just sits at this screen.

 

Any thoughts?

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4 Replies
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Advocate

Re: Hold on a sec....

I think it depends on the time of day your trying .

Any issues i have like this i clear my history cache and try again later in the day.

Hope this helps

 

Becksta🤓

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Mentor

Re: Hold on a sec....

I have the same issue. And I've tried at many times of day from different machines and browsers. The fact that Now has no actual customer service option is ridiculous.

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Legend 5
Legend 5

Re: Hold on a sec....

@MaJa @AndyTV 

 

We are investigating whether this might be provider related.


Who is your ISP?


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Mentor

Re: Hold on a sec....

Virgin Media