10-05-2020 14:49
I have just received a Now TV stick and been given 3 activation codes from Sky. When I try to activate, the website recognises the codes and what they are for, but when I click "Start Offer", I get the rotating balls and a message saying "Hold on a sec...". It just sticks here. I have tried on my laptop and my phone but same thing happens. I have left for over an hour and still just sits at this screen.
Any thoughts?
10-05-2020 21:13
I think it depends on the time of day your trying .
Any issues i have like this i clear my history cache and try again later in the day.
Hope this helps
Becksta🤓
11-05-2020 10:47
I have the same issue. And I've tried at many times of day from different machines and browsers. The fact that Now has no actual customer service option is ridiculous.
13-05-2020 14:02
@Anonymous User @Anonymous User
We are investigating whether this might be provider related.
Who is your ISP?
13-05-2020 14:21
Virgin Media