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gavs82008
Legend 5
Legend 5

Re: Help with new stick no voucher in box

@Mickyp1981 

There is no phone number for TV queries, the number is reserved for broadband only.

 

For TV you have to deal with live chat, by clicking “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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Mickyp1981
Advocate

Re: Help with new stick no voucher in box

*03303 323 050 press option 1 for TV enquiries*

*🙂*
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RoyB
Legend 5
Legend 5

Re: Help with new stick no voucher in box

@Mickyp1981 

 

Have you tried it, and had some success?


If my posting answered your question, please click ‘Accept Answer’ on it
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Mickyp1981
Advocate

Re: Help with new stick no voucher in box

Yes I had no voucher in the box rang them and explained and they gave me
the codes to manually input for each pass. I got entertainment a sport and
one other I think it was kids
They were very helpful! Good luck 🤞
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RBZ
Scholar

Re: Help with new stick no voucher in box

@chronos0891 

 

Same here. My Sports Day Pass was sitting pending as I had an active sub. I then noticed it had vanished. Contacted support who denied it ever existed & referred me to the seller to get another, which is ridiculous.

 

Sad to say fairly typical of what laughingly masquerades as support, epitomised by their refusal to participate here. ☹️

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