‎05-08-2018 24:22
Me to I've got now tv through my bt vision box , I've already got now tv movies , so I got hayU pass today and I got a confirmation email saying I got it , but nothing showing on my TV . Annoying
‎05-08-2018 24:27
Mine is the other way round, it's showing on my nowtv box but not in my account so I can't get the pass 🤔😤
‎05-08-2018 1:08
Hi @Anonymous User
Unfortunately the BT Youview box doesn't currently support the NowTV Hayu pass
Have a read of this help article on what devices you will be able to watch Hayu content on via a nowtv Hayu pass.
‎05-08-2018 2:21
Thanks for replying , I'm well disappointed. .😅😥
‎05-08-2018 1:04
Hi @Anonymous User
Was you or are you a nowtv broadband combo customer, where I have heard that combo customers may be having difficulty purchasing the Hayu pass at the moment, where there is no option to purchase the Hayu pass under their My Account.
‎05-08-2018 11:55
Yeah I have the broadband and nowtv box, thanks for the reply. I hope they sort it soon