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Emziwoo
First Poster

Re: Has anyone ever actually received their £50 new broadband customer voucher?

They told me this too.  So I went onto Compare the Market's livechat to ask them and they stated that it is not up to them to issue vouchers and the only offers they have to purchase through them are the meerkat offers (obviously).  It's also obvious that they are lying because how would so many different comparison sites and MSE be responsible for issuing THEIR sign up offer.  They have made me so angry!

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SteveOver
Contributor 3

Re: Has anyone ever actually received their £50 new broadband customer voucher?

I phoned them at the begining of the week, was told I'd get an email today about my vouchers, I've had nothing yet 😞

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Grahamville
Occasional Poster

Re: Has anyone ever actually received their £50 new broadband customer voucher?

Try and get them to pass this onto their "backroom team" Its a scam and needs to be reported to the regulator. I got mine, but I did have to threaten them with legal action. My daughter has still not got her's. 

Trully awful service. Use facebook etc to shame the company

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Grahamville
Occasional Poster

Re: Has anyone ever actually received their £50 new broadband customer voucher?

Report it and use social media to shame them

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SteveOver
Contributor 3

Re: Has anyone ever actually received their £50 new broadband customer voucher?

I got mine, I phoned them and was told you have to wait 90 days, which I was only a few days away.
It arrived as they said, by email, but it did go into my junk folder.

 

Good luck.

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Annoyed19
First Poster

Re: Has anyone ever actually received their £50 new broadband customer voucher?

Me too!,

i asked for the M&S voucher although I’ve only waited just over two months.

also why is it sooooo difficult to get in touch with Now tv regarding this?

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