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shawny
Expert 2

Has any one received a free six month free extension to their subscription ?

Latest issue of Webuser magazine has a letter regarding cancelling subscription to NowTV, which the reader had secured a discounted subscription, but also mention that was in addition to six months free subscription added due to the Coronavirus.

 

Has any one received this six month free extension to their subscription ?

 

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9 Replies
SweetBlitz
Expert 2

Re: Has any one received a free six month free extension to their subscription ?

I doubt this is wholly genuine.  I have had offers of £1.60/month and even 3 months free on cancellation, but not 6 months.

 

Also why would you pay £1.60/month and then have six additional months added?

 

And the letter mentions direct debit which cannot be used with Now TV.

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Mike63uk
Mentor

Re: Has any one received a free six month free extension to their subscription ?

I got a free 6 months on the movie package. 

vc13
Expert 2

Re: Has any one received a free six month free extension to their subscription ?

I just got a free month of Hayu 😳

I have a week sports pass, so wanted trial of boost to go alongside it. However as I had a trial on all other passes so I added a week trial of hayu to get the week of boost (odd because boost does not work with hayu). When i cancelled I got my free month of hayu. I took it up, but then thought better of it and cancelled as I might end up paying if I forget.

 

 

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vc13
Expert 2

Re: Has any one received a free six month free extension to their subscription ?

@Mike63uk how did you get the free six months?

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Mike63uk
Mentor

Re: Has any one received a free six month free extension to their subscription ?

I just noticed it in my account.  My voucher was supposed to end in June but then it was saying it won't end until December. I didn't get any notification about this it just appeared. 

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Saint1976
Elite 2

Re: Has any one received a free six month free extension to their subscription ?

@Mike63uk you've said in another thread you're having problems with a free 6 month pass from an insurance company. It's it possible you or the NowTV system has mixed up the passes when applying them and have applied it to movies instead?

 

https://community.nowtv.com/t5/Offers-Vouchers/I-cancelled-a-previous-voucher-but-can-t-add-a-new-on...

 

Apart from offers given by third parties like the insurance offer, I've never been offered a free 6 month retention deal and you'd be hard pushed to find any of the long term users who have.

 

To add to what @SweetBlitz has said, there's no direct debit, retention deals are only offered once (you won't get another screen offering ever lower offers) and as far as I'm aware the only extensions for coronavirus were offered to those of us who had prepaid for 10 months of sport - which was at most a 2 month extension.

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Mike63uk
Mentor

Re: Has any one received a free six month free extension to their subscription ?

Well I got an extension and it had nothing to do with my insurance offer. It just appeared a month ago out of the blue. Maybe it was a mistake by the administration team but I'm not complaining. One tip - try cancelling your package. Click through and sometimes you'll get a free 3 months added. That happened to me some months ago.
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SweetBlitz
Expert 2

Re: Has any one received a free six month free extension to their subscription ?

One tip - try cancelling your package. Click through and sometimes you'll get a free 3 months added.

 

You might be offered three months, but you don’t necessarily get it...


https://community.nowtv.com/t5/Offers-Vouchers/3-months-of-Sky-Cinema-FREE-NOT/m-p/509018#M4079

 

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RoyB
Legend 5
Legend 5

Re: Has any one received a free six month free extension to their subscription ?

@SweetBlitz 

 

The usual cheerful disregard for the more subtle points of NOWTV’s T&Cs (until they bite, that is) has probably led this customer to describe the Continuous Payment Authority that is the continuing subscription you set up from a debit or credit card as a Direct Debit.

 

The effects of either, though, are not that far apart, until you try to cancel or you get into a dispute with NowTV.


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