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Anonymous User
Not applicable

‎10-05-2020 12:09

Half Price Cinema Pass for 12 months for new customers - no option to contact NOW TV

Offer did not come through and there is no way to contact NOW TV to discuss - any ideas how to resolve this? thanks

 

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2 REPLIES 2
schnapps
Legend 5
Legend 5

‎10-05-2020 18:31

Hi @Anonymous User 

 

Was this a 12 month discounted offer when you signed up to NowTV Broadband or was it a 12 month discounted offer in your My Account > Passes & Vouchers section especially for you or was it an email offer sent to you by NowTV ?

 

Because live chat is closed due to COVID-19 where live chat is your normal point of call with regards to this matter.

 

Then maybe drop NowTV an email on customerservices AT nowtv.com (where i had to use AT in place of the @ symbol because the forum software blocks posting emails).

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Anonymous User
Not applicable

‎11-05-2020 11:56

In response to schnapps's comment

Thanks schnapps - I’ll try the email route. It was a 12 month offer for new customers

 

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