GAME Voucher Code Not Working - 1 Month Free Sky Sports

[Anonymous User]

Hi there,

Hoping somebody can help me.

I bought FIFA 20 from GAME yesterday, and on the receipt there was a voucher code for 1 Month Free Sky Sports on NOW TV.

I tried entering the voucher code on the NOW TV app on my PS4, and it didn't work. I subsequently realised that it's a mobile pass (it wasn't clear on the receipt), and that the voucher code was supposed to be entered via the website or mobile app. 

Now when I try to re-enter the code online, it says it's already been used! Even though it's not active?!

Dan 

[RoyB]

@Anonymous User 

Examine the hypothesis that the voucher was accepted on your PS4, but just wouldn’t let you watch on it, by trying to watch one of the 5 Sports Channels allowed on this Pass, on your mobile.

[Anonymous User]

Yep, those 5 channels seem to work okay now on my mobile.

I initially assumed you'd be able to access all the sky sports channels via any device. 

Thanks

[RoyB]

@Anonymous User 

Glad my posting answered your question.....

The full Pass retails for £33.99. Even given a deal between NowTV and GAME or the game developers, that would put quite crimp in their profits 🙂

Note, by the way, that this Pass renews month on month, chargeably, unless you cancel it.

Unless you think you might want to continue with it, best cancel it now; you will still get it for the whole of the promised month.

[Anonymous User]

I have also had this problem in entering the code on my Xbox, however when trying it on my phone, I am still asked to buy the sky sports pass so it hasn’t registered. Any suggestions? 

[RoyB]

@Anonymous User 

Look under My Account/Passes & vouchers

Does it show up there as active?

[Anonymous User]

I also have this problem and its showing that i have the pass

[RoyB]

@Anonymous User 

And you are trying to watch on a mobile phone, and only on the 5 Sky Sports channels: 

Premier League, Action, Arena, Racing & News?