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Lisalep_88
Newbie

Free trial

Signed up for a free trial today. But when I click on the program I want to watch it's saying I need to pay. I've verified my email etc. Any ideas 

1 REPLY 1
RoyB
Legend

@Lisalep_88 

Where did you sign up, and for which membership?

The only free trial Now now offer is for the Hayu membership.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.