cancel
Showing results for 
Search instead for 
Did you mean: 
Dancingmo
Advocate

Re: F1

Yes in your initial answer. Your post was condescending and belittling I told you that it is you that has kept it going with you sagging ego and wrong assumptions based on your own personality. I will be contacting the forum about it when I have time, but I am busy watching F1 which is far more important than you
0 Thanks
SweetBlitz
Expert 2

Re: F1

Dancingmo
Advocate

Re: F1

That is how it came across.
To be honest I couldn’t tell you what your answer was the only thing that registered was the attitude that came across. All you had to say was “sorry I didn’t intend it to come across like that” and it would have been the end of the matter, but no you continually had to exacerbate by more attitude.
Customer service these days really does not seem to exist it is not the first time I have come across this in Sky eu and Now TV. It seems to be a script that if the customer objects to the attitude the customer is insulted by being accused of not liking the answer. An answer is an answer if it is not the answer I would have liked then tough if that is the company policy, there is no need to throw teddies out of the pram, but there is a polite way to give that answer.
I was a manager in a call centre so I do know the challenges and you would have at least been reprimanded.
0 Thanks
arrgee1991
Scholar 3

Re: F1

You do realize @SweetBlitz does not work for Now TV, don't you?  They are just giving an answer as a customer.  Like me. They have nothing to apologise for.

 

Doubtless I will be subjected to abuse/flaming for the next hour or so. Only one poster being rude in this thread.

0 Thanks
SweetBlitz
Expert 2

Re: F1

I was a manager in a call centre so I do know the challenges and you would have at least been reprimanded.

 

LOL!!!  I don't work for Now TV.  

0 Thanks
Dancingmo
Advocate

Re: F1

That must be a big relief to them
0 Thanks
Dancingmo
Advocate

Re: F1

Not really he is the one who started on me I am afraid that it doesn’t matter whether he works for anyone or not. Nothing entitles anyone to be so insulting and for it to be ignored. He is the one who carried it on so if you want to do the same feel free 🤪😂😂. It is ridiculous all I did was ask a question and I am getting bad attitude and insults right left and centre.
0 Thanks
Simon-J
Community Manager
Community Manager

Re: F1

@Dancingmo @SweetBlitz 

 

Hi guys,

 

I'm locking this thread as it's gone way off topic, this is a public forum please try and keep it civil.

 

Thanks

 

Simon