come on nowtv , you got a lot of customers funds , for services you cannot supply !! are we going to get refunded today ????????
most of us have brought within the 7 days period !!!
Same spent 2 hours explaining im well within my rights to cancel and get a refund for the F1 pass as i was still within the 14 day cooling off period as in the terms and conditions was fobbed off!
They just seem to employ pre-programed drones to copy and paste stock answers. They don't read your responses just provide out of sequence answers which make no sense in the context of the questions asked.
This applies of course to all the sports that have now been cancelled/postponed. I have the 6 month monthly sports pass ‘contract’ offer, but no sports now to watch including F1 and football, the reasons why I bought it. NowTV need to be thinking about what it can offer sports pass customers in recognition of the current situation.
Refund processed in 10 minutes.
Follow my transcript.