They just seem to employ pre-programed drones to copy and paste stock answers. They don't read your responses just provide out of sequence answers which make no sense in the context of the questions asked.
This applies of course to all the sports that have now been cancelled/postponed. I have the 6 month monthly sports pass ‘contract’ offer, but no sports now to watch including F1 and football, the reasons why I bought it. NowTV need to be thinking about what it can offer sports pass customers in recognition of the current situation.
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Follow my transcript.