13-03-2020 6:37
Will there be a full or partial refund of the f1 pass if more races are cancelled due to Corona virus?
Is there a right to claim a refund?
Solved! Go to Solution.
14-03-2020 10:03 - edited 14-03-2020 10:05
I don't understand why people are letting them get away with it.
If you have been refused a refund, call your Credit Card company immediately and have them open a Section 75 Chargeback fo the amount. The CC then deal with it with NOWTV. It also costs NOWTV an amount to 'fight' a chargeback, so when people begin doing the chargebacks, they will finally give in to their legal responsibilities and start to refund.
The Banks legal teams are well versed in this, they will deal with it to the letter of the law, unlike NowTV.
Chargeback now, so simple. You can also chargeback DEbit card payments, so everyone is safe. DO IT PEOPLE.
13-03-2020 16:44
Due to the tight race calendar and disruption on street circuit cities there's a good chance the races won't be rescheduled. The service provided by nowtv is not as described. If you paid by credit card I'd suggest save a copy of the transcript of your chat and use that to pursue the claim through the card company. It shows you made reasonable effort to get a refund.
13-03-2020 16:46
NOW TV Have refuse me a refund on the f1 pass ????????????? they have singled me out ?? others have had refunds ???? .
they can not provide the service which they have sold !!??
13-03-2020 16:38
Been on live chat, told they're not giving refunds and we'll get extra passes when races are rescheduled. I asked why others had been given refunds and he couldn't comment on other peoples accounts. Very disappointed, almost £200 is a lot of money!! Really poor customer service!
13-03-2020 18:27
Hi All,
We are closely monitoring developments across all F1® fixtures and will provide our NOW TV F1® Season Ticket customers with a FREE Sky Sports Week Pass for any race postponed due to covid-19 precautions.
Thank you for your patience in these uncertain times, we are doing everything we can to minimise the impact that this will have on our customers.
Thanks
NOW TV Team
13-03-2020 18:34
I bought a sky sports month last weekend specifically for F1 and football, now it's all been suspended. Can I get a refund?
13-03-2020 18:39
13-03-2020 19:17
13-03-2020 19:41
You've got nothing to deliver - pretty much all sport has been cancelled. What is there to update us about I wonder?
14-03-2020 6:58
we all want to be treated the same ... the live chat and just reading of a bad edited script !! same old thing going in circles .
THEY EVEN SAYING THEY NOT REFUNDED ANYONE , PLEASE CHECK YOUR OWN FORUM OUT !!
13-03-2020 19:46
A week pass doesn't help because the season ticket covers the whole season. How about a full refund then offer a new season ticket if the season starts again?