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- Re: F1 pass and cancelled races
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Anonymous User
Not applicable
13-03-2020 6:37
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Will there be a full or partial refund of the f1 pass if more races are cancelled due to Corona virus?
Is there a right to claim a refund?
Solved! Go to Solution.
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Anonymous User
Not applicable
14-03-2020 10:03 - edited 14-03-2020 10:05
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I don't understand why people are letting them get away with it.
If you have been refused a refund, call your Credit Card company immediately and have them open a Section 75 Chargeback fo the amount. The CC then deal with it with NOWTV. It also costs NOWTV an amount to 'fight' a chargeback, so when people begin doing the chargebacks, they will finally give in to their legal responsibilities and start to refund.
The Banks legal teams are well versed in this, they will deal with it to the letter of the law, unlike NowTV.
Chargeback now, so simple. You can also chargeback DEbit card payments, so everyone is safe. DO IT PEOPLE.
74 REPLIES 74
Anonymous User
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13-03-2020 16:23
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I sent round in circles for ages, then asked him to confirm he was refusing my request for a refund as the service purchased is not as described. I said I need the answer so I x an pursue the complaint with my credit card company. He went on a bit, when I poi Ted out others have been issued a refund so why am I not he then agreed to refund.
Catswhiska
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13-03-2020 16:30
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Now 80 minutes into live chat. Still not getting anywhere
Anonymous User
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13-03-2020 16:38
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@Catswhiska I'm getting nowhere either. Apparently I should get an email in the next 48 hours with their solution. I'm giving them the solution, refund me. This is ridiculous.
Catswhiska
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13-03-2020 16:39
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I am getting quite stressed now
Catswhiska
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13-03-2020 16:41
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Given up for now and sent them an email
GrumpyDonkey
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13-03-2020 16:45
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It's shocking that they are not treating everyone the same.
I guess I was one of the lucky ones. Has someone really helpful who processed the refund quickly and without fuss.
See if they offer anything at the end of May for the shortened season.
Anonymous User
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13-03-2020 16:47
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maybe your working for them 😉
Catswhiska
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13-03-2020 16:50
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Unfortunately I used a debit card.
Anonymous User
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13-03-2020 19:33
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You can still use charge back, speak to your bank
Anonymous User
Not applicable
14-03-2020 7:00
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CHARGE BACK AT THE BANKS IF WE NEED TOO , I GOT ALL MY AUTO SCRIPTS AS PROVE , I ASKED NICELY 6 TIMES.
