This is a customer forum you will need to contact Now TV with the email address I supplied.
Very seldomly will Now TV staff repsond to comments.
I have already given the email address.........check the final post in page 3 of this thread.
When you cancel a sports pass you don't necessarily get a refund automatically. Cancelling a sports pass usually just stops it from auto-renewing for another month when it expires. The pass still stays active until its expiry date.
I don't know if it's any different if you cancel immediately after buying it. Either way, you'll need to ask NowTV what your options are.