I haven't got an email so I have just messaged them and have been told...
"Its great to know that you are interested in watching F1 however, the offer which you are referring to is the account specific offer and is been sent by system to random customers.
So only the customers who have received the offer email for the deal will be able to take up the offer on their account."
I can't understand how NOW TV actually work and expect to keep customers....
It’s not being sent completely at random because it’s returning customers only. So the system has identified x number of customers that subscribed to watch last year but have since cancelled and then sent them this offer to try and lure them back.
Then I’m guessing they hope the rest will be so desperate to watch it that they’ll sign up at the full price covering the cost of this offer. So anyone signing up at full price now is essentially covering half the cost of another customers subscription.
If there's anyone that has received the email and isn't using the offer would you please be able to send me the link to see if it works on my account.
I would be really grateful as I'm desperate to sign up for this deal.
Thank you so much
I know there's a been a lot of discussion over the term of this offer and whether it can be cancelled early. I'm still concerned that there may be some sort of financial penalty if we cancel after the F1 season ends - i.e. 9 months into the offer. The wording says:
Offer lost if you cancel your NOW Sports Membership before the last month of the offer period
If we look at the terms of the offer (on my email), it says that the offer expires on 16/3/22 - so the offer will be unavailable in a few days time anyway. Why then include the 'offer lost' statement?
What exactly are they getting at? There was no such wording in the 2021 offer email
@Rob734 there won't be any financial penalty if you end the membership in the 9th month.
"Offer lost" simply means if you cancel the membership, in say July, you can't then return in September at the offer price of £18.99.
You can keep this offer for 9 months until the F1 season finishes and if you are not interested in any other Sports you can then cancel.
You will not be penalised and only pay the months watched / needed.
If you cancel say on the 20th of November 2022 after the final race round 22 (where i am assuming this is the last race in the calendar, unless changes to the date is extended Covid 19 for example) then you can keep watching Sky Sports up until the next scheduled payment date that was showing on your online NOW account.
No further monthly payments will be taken if you cancel fully (approx 4 steps on screen).
if for some reason you decide to restart this Membership offer you can within the time frame between when cancelled up until the next scheduled due payment that would have occurred if you didn't cancel.
Once you have gone past this above date, you won't be able to restart this offer once again and the £18.99 per month deal will be lost.
For the people posting above that the offer has only been sent to previous subscribers, I received the e-mail offer but had previously only paid for the occasional day passes to Sky Sports to watch a few F1 races live.
NowTV's hope is presumably that those who don't receive the offer would pay the full price. I for one certainly wouldn't and have only signed up because of the offer. For more like double the price I'd stick with the free highlights coverage on Channel 4, which also has the added bonus that I can choose to watch this at a time convenient to me rather than only being able to watch live.
Edit: I prefer the presenting team on Channel 4 to Sky as well actually.
I currently am on 33.99 offer
I would be grateful if I could get this offer as like most my "pips are squeaking" but has anyone been offered it who also pay 33.99 pls ?
£33.99 is not an offer, that is the base full price.
Go to "cancel" and you will no doubt get a retention discount price thrown at you.
I just asked via live chat why I have not received a voucher for the F1 season and apparently the £18.99 voucher is for people who already have an active Sky Sports account (can't see that myself).
So I have just been given a code for Sky Sports of £20 for 6 months, which is better than a punch in the eye I guess. Tried to get it upped to 9 months but they where not having it.
If you don't ask, you don't get.
@SkyFox what they mean by active account is those that have had a membership in the past and cancelled but are still on the system - no active memberships for a period of time but an active account.
No offer this morning for me. As far as I can tell, everyone who received the £18.99 offer, received it on Friday. I'd be interested to hear if anyone gets anything this week.
Good to hear of a success on live chat. Everyone else who's tried that route hasn't had any joy. I might leave it a couple more days, then try that.
@Saint1976 I see what you mean
I ended my Sky Sports on NowTV right after the end of 2021 F1 season so that means that you will have had to cancel SS within the last two months.
I was told by Now TV chat yesterday that even though I'm currently subscribed (I made the mistake of accepting last month's £20 for 6 months offer) I will still receive the £18.99 offer email within the next few days. Apparently I can then cancel my current subscription and accept the new emailed offer.
However, going by my previous experience with Now TV support, I'm not very confident that any of that will turn out to be true. My assumption was that I hadn't (and still haven't) received the new offer email as I have an active subscription.
Maybe they're right, but if not I guess I'll stick with my 6 month deal and cancel when it expires in August. Hopefully they'll be able to persuade me to stick around with a good enough retention offer at that point.
I have had a sports subscription for the past few years and have not received the email offer either. When I spoke to the live chat on Saturday I was told to just keep an eye on my emails or the website for it.
I am not getting my hopes up it will come. Might ask again closer to the time.
@SkyFox have you received an offer email then?
I had the f1 pass last year and cancelled immediately after the season, no email yet for me.
Looks like it'll be the VPN option this year, can't justify £34 a month.
@James_0807 I'd be interested to know what the VPN "option" is/are. PM me details if its not for public consumption, thanks
@UncleZen It will be the same as any other VPN "option." You pay a VPN service which pretends you are in a foreign country; sign up to whatever carrier that country is licensed to show F1 live using local currency; enjoy circumventing geo-restrictions. 🤨
@SkyFox Gotcha thanks.
Just to add to the confusion....
I reached out to NowTV via chat and was told that I had in fact been sent the email, but that there had been an error so they couldn't open it (and I never received it)... they did however manage to find me a 12 months for £20 per month code... so they do exist, just in case anyone wants to give it a shot. It seems not having the email doesn't mean they didn't try to send it to you! In which case you can get 12 months for £20 per month.
£20 a month is basically the max I'm willing to pay. @UncleZen As correctly guessed further up, the VPN option works out at about £100 per year and involves breaching the F1TV Pro Ts&Cs which means they could terminate your account and you get no refund etc. Fair game if you're up for it in my view.
There are other sporting events throughout the year I like to be able to watch so £20pm is fine for me overall. £34pm is daylight robbery and we only have ourselves to blame... if no one paid it they'd drop the price! (F1 offer is a perfect case in point, they play chicken with us every year).