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BASF
Mentor

Exclusive Offer

Have just received an email for an exclusive offer but email is from mission.control@message I can't see all the email address. Has all logo from NOW TV but looks dubious. When I go into my NOW TV account it does not show the offer. I don't want to click on the link in the email as looks shady. Tried to speak to the live chat and waste of time so can anyone here help please ? 

1 Solution
schnapps
Legend 5
Legend 5

10 Replies
schnapps
Legend 5
Legend 5

Hi @BASF 

 

NOW use the mission control message i have had a few over the years.

 

Is there a link to click on to take up the offer ?

 

Out of curiosity what is the offer ?

BASF
Mentor

Yep there's a link just didn't want to click on as the email address has no reference to NOW TV you've got to be so careful these days. I would have thought that when I entered my account independently and not via the link it would show my exclusive offers but no. Also the offer is the Entertainment pass for £1 for 4 months ! Normally if something seems to good to be true, it normally is lol 😆 

schnapps
Legend 5
Legend 5

Hi @BASF 

 

Not all offers are available under Exclusive Offers when going to My Membership on your online account.

 

NOW have done £1 email offers in the past for selective customers (never been lucky myself where usually you need a dormant account or not used a type of Membership in a while).

 

i am sure somebody on the forum who has also received this £1 offer will confirm the email link works for them.

 

if you are worried, then maybe hold off clicking the link until another forum member has confirmed receiving this same £1 Entertainment offer and it was added to their account when clicking on the link.

schnapps
Legend 5
Legend 5

Hi @BASF 

 

Here's another thread i found doing a quick search on the NOW Community with regards to a £1 related Entertainment offer.

 

https://community.nowtv.com/t5/Entertainment-Kids-Shows/Entertainment-offer/m-p/561713 

 

https://community.nowtv.com/t5/Off-Topic-Chat/Entertainment-offers/m-p/561685#M19803 

BASF
Mentor

Thanks you been so helpful, Merry Christmas 😀

schnapps
Legend 5
Legend 5

Hi @BASF 

 

Did the email offer link work or are you going to wait until somebody else on the forum received the same email offer and they clicked on the link and the £1 per month Entertainment offer for 4 months was automatically added to their NOW account.

BASF
Mentor

Hi
I clicked on the link and it all went through OK and have access to NOW TV, thanks again for your help, much appreciated 😀
schnapps
Legend 5
Legend 5

Hi @BASF 

 

That's great, Merry Christmas 🎅🎅🎅🎅.

Dave1w
Observer

I got the offer but the link says the voucher is invalid. No idea what to do

schnapps
Legend 5
Legend 5

Hi @Dave1w 

 

Are you on a current Entertainment offer with 30 days or more remaining which will prevent this offer working on your account ?

 

If not, maybe try another internet browser when clicking on the link or when clicking on the link see if there is a NOW voucher code embedded on the url address bar when clicking the link.

 

Should there be a voucher code embedded when clicking the link, it will usually start with NOW***********.

 

Copy the voucher code down and apply it under the Apply Voucher button link below the Entertainment Membership on your online account.