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Anonymous User
Not applicable

Error when taking the discount packages

HI, when I cancel the packages and then look to take the discounted offers I keep getting an error. This has happened a number of times. It just says opps something is wrong try again. This has happened twice. I think my account is corrupt. Anyone else had this? I can only think nowtv don't want to give me them.....

Legend 5
Legend 5

Hi @Anonymous User 


See if using a different internet browser or another device with a browser on it makes any difference.


Or see if using your internet browser in a Private Window or Incognito mode gets you past the error message.


It using a VPN, then try disabling it when attempting to take the offer


Other than that, take a screen shot of the retention offer and pop over to NowTV live chat.


Use the green chat online button on this link page below.