04-03-2020 12:04
I took out a broadband deal and it said it comes with 12 months free entertainment pass, I don't seem to have it and the robots are not helping me , they keep sending to links I don't need
Solved! Go to Solution.
04-03-2020 12:10
Hi @Anonymous User
If there is nothing showing under My Account > Passes & Vouchers whilst logged in on here or you didn't receive any email correspondence from NowTV (check junk & deleted folders) about this offer.
Then pop over to live chat (not Bot).
To reach live chat, open the link below and click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.
https://help.nowtv.com/gb/get-in-touch/vouchers-offers/offers-promotions
04-03-2020 12:10
Hi @Anonymous User
If there is nothing showing under My Account > Passes & Vouchers whilst logged in on here or you didn't receive any email correspondence from NowTV (check junk & deleted folders) about this offer.
Then pop over to live chat (not Bot).
To reach live chat, open the link below and click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.
https://help.nowtv.com/gb/get-in-touch/vouchers-offers/offers-promotions
04-03-2020 12:16
Hi @Anonymous User
Also was the Entertainment offer deal that came with Broadband totally Free for 12 months ?
Where i can only see a 12 month £5.99 per month Entertainment TV when you take up the NowTV Broadband offer on their website (never seen the 12 months free entertainment bundled deal before).
04-03-2020 16:45
The offer was on in December £25 broadband with 12 months free entertainment, so I'm slightly confused
04-03-2020 16:40