06-02-2020 16:07
I signed up for NOW TV broadband today. As part of the offer I'm supposed to get 3 months free Entertainment Pass. However when I open Now TV I don't have it.
The broadband isn't being installed in my house for another two weeks but I think I should still be able to access the Entertainment package on my devices until then. Am I doing something wrong?
06-02-2020 16:16 - edited 06-02-2020 16:17
Hi @Anonymous User
See if anything in this linked thread below helps, if not contact live chat.
Reading the forum quite a few people seem to be having trouble receiving their 3 month entertainment pass where i am assuming they are complying with the T&C's with the offer (especially the bit about having less than 30 days on an existing entertainment pass currently on your account).